I've been eagerly anticipating the refund from N11.com for the product I returned. Is it possible that they are keeping their customers' refund money for their own use??? I've been trying to reach them for a while now, and they keep assuring me that they will respond soon, but the delay continues. Consider carefully before making a purchase at this store; I highly recommend avoiding it. I suggest exploring other online retailers for your purchases. Their customer service continuously leads customers on with invalid excuses, failing to offer a resolution. This is unacceptable.
N11 is not refunding my money and does not even call to provide an explanation. When I call them, they hang up on me without giving any information. What kind of sales strategy is this? They are there when selling the product, but when you ask for a refund, they disappear. I have sent multiple email...
I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid....
I bought a Poco X7 from N11 on January 20, and unfortunately, the product was defective. I sent it back right away, but my refund hasn’t been processed yet. I have encountered this issue with N11 before, and it's frustrating to have to deal with it once more. Their lack of support for the products s...
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
On February 13, 2025, at 2:15:37 AM, I purchased a product from N11 using a shopping loan through Yapı Kredi Bank. I canceled my purchase on the same day at 9:34 AM. Fearing that interest would be charged if the refund process took too long, I deposited money into my bank account and paid off the sh...
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