I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the seller again. It’s really annoying to be in the dark about who to hold accountable or what steps to take next. I was taken aback by how complicated my shopping experience was with N11. I need help with my order number 203471395936 as soon as possible to resolve this issue. Having clear communication and accountability from everyone involved would significantly simplify the process. I hope this gets sorted out quickly, as the ongoing situation has been quite a hassle.
On June 13th, I placed an order with the number 204631751738. As the order had not been delivered by June 20th, I contacted the seller, and following ...
Despite being within my 14-day return window, N11 has failed to accept the return for my order #203655165313. I've been a loyal N11 customer, but this experience has pushed me away. Their customer satisfaction is non-existent; it's impossible to reach a representative or get any assistance. I won't ...
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
The order number 209852339433, placed on February 28, 2024, from N11.com, still hasn't been shipped. We've reached out to the seller through the "Ask a Question" section, but haven't received any response. Despite contacting N11 customer relations 5-6 times, we've been repeatedly assured that the ma...
I used N11 to place an order on October 4, 2024. The order number was 203696614931. Even though I hadn't received the package, I got an email telling ...
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