I bought a Poco X7 from N11 on January 20, and unfortunately, the product was defective. I sent it back right away, but my refund hasn’t been processed yet. I have encountered this issue with N11 before, and it's frustrating to have to deal with it once more. Their lack of support for the products sold on their platform leaves customers frustrated and caught in a cycle of delays and justifications. I've been attempting to secure my refund for several days now, but the customer service has been quite unhelpful, merely repeating the same scripted replies without addressing the issue at hand. I anticipated a more seamless resolution, yet here I am, waiting without an end in sight. I’m starting to feel uncertain about N11’s capability to manage returns effectively.
I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to c...
I bought a product from dgnteknoloji (B**** D****) on 17.11.2023 via the N11 website, hoping for an easy transaction with a trusted seller. Regrettably, after a mere 3 months, the product experienced a malfunction, forcing me to return it for either a control, exchange, or refund. I immediately retu...
I bought AirPods Pro from the official N11 store, but unfortunately, they are refusing to process my return without providing a clear explanation. Even though I purchased the product directly from the official store and was disappointed with its performance, they refused to process my return. I have...
Hello, I bought something from N11 on January 13, 2024, and decided to cancel it on the same day. Even though I had canceled my order, the item was still sent to me, and I made it clear that I would not accept it when it arrived. I still haven't received my refund, even though the shipping company s...
My Poco X7 phone, which I bought through N11, has been giving me trouble for about four months now. At the 29th second of calls with certain numbers, the phone turns off by itself. The issue was fixed for a short time, but it started up again and is still happening. Up until now, I haven't had any o...
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