N11 is not refunding my money and does not even call to provide an explanation. When I call them, they hang up on me without giving any information. What kind of sales strategy is this? They are there when selling the product, but when you ask for a refund, they disappear. I have sent multiple emails and messages, but they either go unanswered or I receive generic responses that do not solve anything. It is unacceptable for a company of this size to treat customers this way. I am filing a complaint! This site is careless and unreliable—I strongly advise against shopping here.
I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid....
I'm submitting a complaint against N11 for selling used items while advertising them as new. I bought something that came without an invoice, packaging, or warranty, and it was obviously not in new condition. I’ve tried contacting N11 several times, but I still haven’t gotten any help. They won't gi...
The N11 store canceled the product I purchased within 2 hours without providing any explanation. I had bought the product using a coupon they had assigned to me. If they didn’t plan to honor the order, why did they let me complete the purchase in the first place? This is highly unprofessional and sh...
I've been eagerly anticipating the refund from N11.com for the product I returned. Is it possible that they are keeping their customers' refund money for their own use??? I've been trying to reach them for a while now, and they keep assuring me that they will respond soon, but the delay continues. C...
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
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