I bought a product from n11.com. The company sent an opened product. I started a return process on the grounds that an opened product was sent. My return was accepted. However, n11.com does not make my full refund by putting forward meaningless excuses. It made a refund lower than the amount I paid. This is pure deception. I contacted customer service through the website and the representative was not helpful at all and was disrespectful. It says to rate the service you received as if it is making fun of you, whatever system they have created does not allow you to give a negative score. I have been a customer of N11 for years, I have been subjected to very unfair practices, I have been victimized many times, but this is the first time it has not returned the money it took in full. If you do not resolve this victimization, I will cancel my membership, it is nothing but disgrace.
N11 is not reliable and disregards consumer rights. None of the terms of the seller agreement were followed, and my return request was rejected. Although I only used the product to try it out, it was deemed damaged, and my return was sent back to me. The company did not even provide proper proof or ...
I purchased a water purifier filter from a company called Mil Su via n11.com. The company packaged the product so carelessly and without protection that anything could have happened to it. I returned it without even opening the shipping bag. However, Mil Su rejected my return request, claiming that ...
N11 leaked my card information. Someone else made a lot of purchases using my account details. Even though I noticed and contacted them immediately, the products were quickly shipped despite it being a holiday period. Later, they did not accept returns, claiming that the delivery had been completed....
I'm submitting a complaint against N11 for selling used items while advertising them as new. I bought something that came without an invoice, packaging, or warranty, and it was obviously not in new condition. I’ve tried contacting N11 several times, but I still haven’t gotten any help. They won't gi...
The N11 store canceled the product I purchased within 2 hours without providing any explanation. I had bought the product using a coupon they had assigned to me. If they didn’t plan to honor the order, why did they let me complete the purchase in the first place? This is highly unprofessional and sh...
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