I purchased the Mustela SPF 50+ sunscreen stick from a licensed pharmacy just a short time ago, paying hundreds of ₺ for what I believed to be a reliable product. Unfortunately, after only two uses, the stick mechanism stopped working completely, making the sunscreen unusable.
Initially, I chose Mustela for its reputation and because the product seemed practical and effective. But what is the use of a product if you cannot apply it properly? After experiencing this problem, I searched online and was shocked to see how many others have reported the exact same issue.
This recurring defect suggests a serious manufacturing flaw that Mustela has failed to address, despite so many similar complaints. I feel disappointed and frustrated that such an expensive product causes this much trouble and financial loss.
I request a full product replacement or a refund as soon as possible and expect Mustela to improve the product's quality control immediately.
About a month ago, I bought the Mustela SPF 50 stick sunscreen from a pharmacy, trusting its convenience and reputation for quality. However, after using it just three times, the twist-up mechanism completely failed. Now, I can’t use the product at all, even though nearly the entire stick remains in...
I purchased the Mustela SPF 50+ sunscreen stick from a pharmacy recently, paying a high price for what I believed would be a safe product for my family. Unfortunately, from the very first use, the stick’s mechanism was broken. No matter how many times I tried turning it in either direction, the prod...
Hello, About three months ago, I purchased the Mustela SPF 50 Sun Stick from a local pharmacy. After just a few uses, the product's twist-up mechanism stopped working entirely. It no longer rotates, which makes it impossible to access or apply the sunscreen — the product is stuck inside the tube. I...
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