More than 15 days ago, I paid $57 for the Mspy Premium service through the Mspy website using my credit card on my mobile phone. The payment was successfully withdrawn from my account and I was assigned the ID number 8666569. However, during all this time, my Premium service has never been activated.
I emailed customer service multiple times to resolve the issue. Each time, I received an automatic reply saying, “Your issue will be resolved within two to three days, and you will be contacted by email.” But to this day, no solution has been provided and no one has contacted me.
Since I have been unable to use the service I paid for, I request that my Premium service be activated as soon as possible, or that my payment be refunded to me.
On October 29, 2025, at 7:30 p.m., I subscribed to the Mspy app for my Android device. Only the stated fee of $1 should have been charged, but instead, my account was debited for $4, $47, and $18, resulting in a total unauthorized withdrawal of approximately $69. Despite these charges, my subscripti...
I’ve been trying to reactivate my Mspy subscription for about 10 days now, but my numerous emails have gone unanswered. While using the service, I faced constant issues, which led me to temporarily suspend my subscription. I’ve tried reaching out multiple times to get it reactivated, but there’s bee...
On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $1. However, I was not able to use the service at all and did not log in again afterward. When I reviewed my credit card statement in September, I noticed that $22 had been withdraw...
I bought the spy program called Mspy for $39.99 per month on 27 05 2023. No one was interested in saying welcome or let us help, no message or link came. I tried for 2 hours myself, I could not reach customer service and 24/7 service and none of your other phones, so I could not install and activate...
On September 17, I paid $1 for a one-day package on the official Mspy website using my credit card. However, immediately afterward, a second charge of $17 was withdrawn from my card even though I did not approve any additional payment. I selected only the lowest one-day package and did not take any ...
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