Mspy Charged Me Three Times and Ignores Customer Support Requests

Mehmet
Mehmet
MSPY
November 18, 2024 12:57 PM630

I decided to use the Mspy parental monitoring program and made the necessary payment. However, I was shocked to discover that my account was charged three times for the same service. I immediately tried to contact customer service via their phone number, but no one answered.

For the past week, I’ve been emailing them, but I haven’t received any response. They’ve listed a contact number claiming to be a representative for Turkey, but no one answers the calls or addresses the issue. This lack of customer support is unacceptable. I urgently request that Mspy refund the extra charges and resolve this matter promptly.

Comments

Similar Complaints

1

MSpy Review: Charged ₺2,159.97 but No Refund After Cancellation

Mehmet
Mehmet
MSPY
February 4, 2025 11:06 AM1,006

I purchased an MSpy subscription on January 17, 2025, to monitor my child’s social media activity. However, after realiz...

MSpy Review: Overcharged ₺2800 Instead of ₺300 and No Way to Cancel

Gülhan
Gülhan
MSPY
January 23, 2025 6:21 PM754

I purchased an MSpy subscription and installed it on my child’s phone, expecting detailed monitoring as advertised. Howe...

I Paid for Mspy but Got Charged More and Never Received a Refund or Access

İrfan
İrfan
MSPY
April 3, 2025 3:18 PM215

I made a payment for the Mspy app, expecting to use the service immediately. However, during the package selection proce...

I Paid for Mspy but Got Charged More and Never Received a Refund or Access

MSPY Subscription Fails to Work and Unjust Charges Applied

Esra
Esra
MSPY
November 23, 2024 3:42 PM715

I purchased an Mspy subscription, expecting it to function as advertised. However, the app failed to access the banking ...

I Report Unauthorized Charges From Mspy Despite Canceling My Subscription

Engin
Engin
MSPY
September 18, 2025 6:34 AM175

I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was p...