I decided to use the Mspy parental monitoring program and made the necessary payment. However, I was shocked to discover that my account was charged three times for the same service. I immediately tried to contact customer service via their phone number, but no one answered.
For the past week, I’ve been emailing them, but I haven’t received any response. They’ve listed a contact number claiming to be a representative for Turkey, but no one answers the calls or addresses the issue. This lack of customer support is unacceptable. I urgently request that Mspy refund the extra charges and resolve this matter promptly.
I purchased an MSpy subscription on January 17, 2025, to monitor my child’s social media activity. However, after realizing the app didn’t meet my expectations, I decided not to use it at all and immediately requested a refund. Despite this, MSpy charged my credit card ₺1,169.99 and ₺989.98, totalin...
I purchased an MSpy subscription and installed it on my child’s phone, expecting detailed monitoring as advertised. However, it only shows basic information I already have access to, nothing like what was promised in their ads! I realized it was useless and immediately tried to cancel the same day, ...
I made a payment for the Mspy app, expecting to use the service immediately. However, during the package selection process, I was charged a different and higher amount than what was displayed. I ended up being charged ₺1100, and despite paying, I was never able to use the app. I tried multiple time...
I purchased an Mspy subscription, expecting it to function as advertised. However, the app failed to access the banking information on the target device, making it unusable for my intended purposes. On top of this, I was charged an additional exchange rate fee without prior notice, totaling over ₺3,...
I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was processed correctly. However, even though I repeatedly requested to cancel my subscription via email, Mspy has continued charging my Yapı Kredi card without my consent. On September...
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