I have been experiencing an issue with my Mobile Legends account, and despite reaching out multiple times, customer support keeps ending the conversation without addressing the problem. Instead of providing a solution, they ignore my complaint and close the chat. This is completely unacceptable for a game that takes money from players but refuses to fix its own errors.
My issue is clear and simple, yet support refuses to even acknowledge it. Since they won’t fix the problem, I am demanding a refund for the diamonds I purchased. It is unfair that players are forced to deal with game bugs while the developers turn a blind eye. If my issue is not resolved immediately, I will take further action to get my money back.
Mobile Legends must take responsibility for its errors and stop ignoring paying customers. I expect a swift response and a full refund for my purchases due to their failure to provide a functional game.
My diamonds suddenly dropped into the negative with Mobile Legends, and they claimed a refund was issued, which I never received. My bill clearly shows the charges, but my account has negative diamonds and my heroes appear frozen. They request that I contact customer service, but there is no way for...
I’m extremely disappointed with Mobile Legends. I made a diamond purchase late at night while playing, and the payment was immediately confirmed—my bank even shows the amount withdrawn. But here’s the problem: the diamonds never appeared in my account. Not a single one. Thinking maybe the game was ...
I made a payment for diamonds in Mobile Legends, but I never received the in-game currency. Despite the transaction being completed and the money withdrawn from my account, the diamonds were not delivered. I even reached out via the listed WhatsApp support line, but received no response at all. Thi...
I am seriously frustrated with Mobile Legends and the way they unfairly punish players for normal chat messages. Even when I say something completely appropriate, I still receive penalties—this makes no sense! I have spent real money on this game, purchasing diamonds, and this is how I’m treated? Is...
I accidentally made a purchase in Mobile Legends and requested a refund. The refund amount has not yet been credited to my bank, but during this process, all my heroes and skins were deleted from my account. Not only the items from the refunded purchase, but every hero and skin I had unlocked and ea...
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