On January 25, I took an IQ test on a website called MyIQ and paid $1 with my Enpara card just to access the test. During this process, I did not create any membership, I did not approve any subscription, and I believed I was making a one-time payment only.
However, on February 1, I noticed that $30 had been charged to my Enpara credit card without my knowledge or authorization. As a result, I had to cancel all of my cards and online banking access. I can no longer see the transaction details, but I recall that the company name associated with the charge was MyIQ.
When I contacted Enpara customer service, I was informed that the transaction was still pending (in pre-authorization), and therefore I could not immediately file a dispute. They told me I would need to wait until the charge is fully processed before submitting a formal chargeback request. I only made a one-time $1 payment to this company and did not authorize any membership or recurring charge. I absolutely do not accept the unauthorized $30 withdrawal from my card.
I am requesting a full refund of the unauthorized $30 charge, the cancellation of any memberships or subscriptions that may have been created without my consent, and a proper investigation to protect other users from experiencing similar issues. Otherwise, I will proceed with filing a formal chargeback dispute and submitting a criminal complaint to the appropriate authorities to exercise my legal rights.
Some time ago, I completed an online IQ test on the website myiq.com/eu. While taking the test, I did not give consent to any subscription, recurring payment, or membership commitment under any circumstances. Today, I received an SMS from Enpara informing me that a €29.99 “subscription fee” had been...
On October 2, I made a $1 payment on Myiq’s website to take a one-time test. I did not purchase any package or subscription, and I received no information about a subscription either before or after the payment. Despite this, on November 23, I discovered that $34 had been charged to my Enpara Bank c...
Some time ago, I purchased an IQ test through MyIQ and paid the required fee at that time. However, today, January 31 at 3:20 AM, I noticed that an additional $30 was charged to my debit card without my knowledge or authorization. I do not have any active subscription, nor did I sign up for or appr...
On November 25 at around 9:23 PM, I purchased only a single IQ test from the website myiq and completed the payment solely for that test. I did not give any consent to start a membership, subscription, or recurring payment. I simply purchased the test and completed the transaction. However, it appe...
On 26.01.2026 I made a $1 payment via an Instagram advertisement that directed me to the MyIQ website in order to see my IQ test result. After this transaction, without any additional information or approval, a $30 subscription fee was charged to my card ending with 4088 on 02.02.2026 at 14:23. I di...
Comments