I Bought Diamonds in Mobile Legends but Didn’t Receive Them Even After Payment Was Confirmed

I’m extremely disappointed with Mobile Legends. I made a diamond purchase late at night while playing, and the payment was immediately confirmed—my bank even shows the amount withdrawn. But here’s the problem: the diamonds never appeared in my account. Not a single one.

Thinking maybe the game was lagging or delayed in processing the purchase, I logged out and back in. Still nothing. I tried again after a while, hoping the diamonds would show up, but they never did. It’s infuriating to pay real money—₺—for in-game currency and not receive what you paid for.

Mobile Legends, this is unacceptable. I want the diamonds I paid for, or a full refund without delay. Fix this issue now and stop making loyal players feel cheated.