My diamonds suddenly dropped into the negative with Mobile Legends, and they claimed a refund was issued, which I never received. My bill clearly shows the charges, but my account has negative diamonds and my heroes appear frozen. They request that I contact customer service, but there is no way for me to do so. This situation has left me baffled and frustrated, as my hard-earned diamonds have vanished without a trace. Mobile Legends must address this issue as soon as possible and provide a reliable channel for customers to express their concerns. It's inequitable to leave players in the dark with negative diamond balances and no way to resolve the issue. I demand answers and a plan to return my diamonds and heroes to their proper places. The lack of communication is unacceptable, and Mobile Legends should improve its customer service to help players in need.
I have been experiencing an issue with my Mobile Legends account, and despite reaching out multiple times, customer support keeps ending the conversation without addressing the problem. Instead of providing a solution, they ignore my complaint and close the chat. This is completely unacceptable for ...
Earlier today, I purchased 800 diamonds in Mobile Legends. I spent 475 of them and had 325 diamonds remaining in my account. Everything seemed fine at first—but when I logged in later that evening, the remaining 325 diamonds had completely disappeared. Gone. Just like that. This isn’t just disappoi...
I’m extremely disappointed with Mobile Legends. I made a diamond purchase late at night while playing, and the payment was immediately confirmed—my bank even shows the amount withdrawn. But here’s the problem: the diamonds never appeared in my account. Not a single one. Thinking maybe the game was ...
I'm writing to express my unhappiness with a Mobile Legends purchase. I purchased a monthly diamond package, and while my bank account showed the charge, I never received the diamonds. I contacted in-game customer service, which verified my purchase but was unable to resolve the issue. They advised ...
I made a payment for diamonds in Mobile Legends, but I never received the in-game currency. Despite the transaction being completed and the money withdrawn from my account, the diamonds were not delivered. I even reached out via the listed WhatsApp support line, but received no response at all. Thi...
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