Miu Miu Product Does Not Match Listing and Quality Is Poor

I ordered a knitwear item advertised as a Miu Miu product from B**** D**** Butik through Shopier. I placed the order on July 28, 2026, but the product I received is completely different from the item shown in the listing. There is an obvious difference in both quality and fabric, and the product I received bears no meaningful resemblance to the product shown in the listing. Receiving such a poor-quality item that does not match the advertised product was extremely disappointing.

After receiving the product, I contacted the seller through Instagram direct messages and explained the situation. I clearly stated that the product did not match the item shown in the listing and that I wanted to return it. However, my message was either never seen or simply ignored. I then commented under their posts to explain the problem, but my comments were deleted and I was only dismissed with a simple “hello.” When I explained the issue in detail again, I still received no response.

I paid a total of 1,470 TL, including shipping, for this product, and I do not want to use an item that does not match the advertised product and is of such poor quality. My order number is 5568***02. I request that the return of this product be accepted and that the full amount of 1,470 TL I paid be refunded to me without any deduction. Otherwise, I want to make it clear that I will pursue all available legal remedies to protect my consumer rights.