I’m very frustrated with what just happened on MEXC. After logging out of the mobile app and signing back in, I was shocked to see that all of my assets were gone. My wallet shows a total balance of ₺0 across all sections — spot, funding, and futures. I checked the settings and confirmed that the “hide small balances” option is turned off, yet the platform still shows absolutely nothing in my account.
This is unacceptable. I haven’t made any transfers or withdrawals, so there is no reason why my holdings should suddenly disappear. I’ve double-checked everything on my end, so this issue clearly lies with MEXC.
I demand an immediate investigation and restoration of my assets. If my funds are not recovered promptly, I will file formal complaints on every platform available. I trusted MEXC to safeguard my investments, and right now, that trust is completely shaken. Resolve this issue without delay and return access to my assets.
I am extremely frustrated and concerned with my experience on Mexc. Out of nowhere, the entire balance in my Spot account disappeared, and all my transaction history vanished along with it. When I check my wallet now, it shows a ₺0 balance, which is absolutely shocking and unacceptable. I have rece...
I recently updated the MEXC mobile application following a new version release, and since then, my dollar balance has completely disappeared from my account. I had previously purchased dollars through the platform, and they were showing correctly in my wallet. However, after the update, my assets no...
I’m new to the MEXC exchange and recently opened a spot position in the Sonic pair, expecting it to stay safely in my wallet until I chose to sell. Today, however, I logged in and was shocked to see my entire account balance reset to zero. I never sold the Sonic I purchased, yet the spot holdings ha...
On August 29 at 09:39, while trading the NUM/USDT pair in futures mode on the MEXC mobile app, my balance was completely wiped out before even reaching the liquidation price. My account balance of approximately 1500 USDT instantly dropped to zero, and the funds are no longer visible in my account (I...
I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve rec...
