I’m extremely disappointed with MEXC right now. My account was suddenly locked under the vague excuse of a "control mechanism," and since then, I haven’t been able to perform any actions—no trading, no withdrawals, nothing. What's worse is that I have no idea what’s happening with my funds. I’ve received no meaningful explanation, no warning, and no timeline for resolution.
I chose MEXC because of its sleek user interface and positive first impressions, but what good is a pretty design if I can’t even access my money? A platform handling users’ crypto assets should offer transparency and reliable support—not radio silence and blocked access.
I demand that MEXC clarify why my account was locked and immediately release my funds. This kind of user experience is unacceptable. Please resolve this urgently.
I have been trading cryptocurrencies on the MEXC exchange for about a year. However, as of yesterday, my account was suddenly blocked for one full year. When I reached out to customer support, they only told me that the risk control mechanism had been triggered, but they gave me no clear explanation...
I tried to sell my coins and withdraw my money from the platform, but even after 36 hours, my funds still haven't arrived. My money is simply stuck there, and I have no idea how to get it back. I've filed complaints everywhere I can think of, but I'm getting no resolution. This is completely unacce...
I have been using MEXC Exchange for over a year, but recently, my futures trading section got locked, preventing me from adding funds or placing a stop-loss. As a result, my position was forcibly liquidated, and I lost my money. This is completely unfair and unacceptable. It seems like MEXC is inte...
Due to a ridiculous control mechanism, my MEXC account was restricted over a month ago. I have been unable to trade or receive payments during this entire period. Recently, I was finally able to make transactions again, and I transferred USDT to my account. However, I still cannot access the funds i...
My MEXC exchange account has been frozen without any detailed explanation, supposedly due to a control mechanism review. While I understand that trading may be restricted during a review, blocking my withdrawals is completely unacceptable! When I contacted live support, they told me the review proc...