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Mercedes-Benz is Yet to Send Me an Invoice!!  Calls to Customer Service Do Nothing!!

İsmail
December 17, 2023 11:16 PM105

I purchased a new vehicle from Mercedes Benz, and even the process of issuing the invoice seems beyond their capabilities. I have been waiting for three days for the invoice to be issued. Despite multiple calls to customer service, I have not been able to achieve any results. Having switched from my previous BMW to Mercedes, I must say it seems like a significant mistake.

December 15, 2023 4:36 PM

Dear Customer, We are happy to assist you with any matters you may need regarding our products and services. We would like to inform you that we cannot respond to your request on this platform regarding the subject you mentioned. We kindly ask you to convey all your requests and complaints to us. We will meticulously review all the matters you convey to us and get back to you as soon as possible. Sincerely, Mercedes Benz Automotive Trade and Services Inc.

İsmail
İsmail
December 15, 2023 4:40 PM

We have called this contact number you provided numerous times and received no response. You are such a disgraceful company. I am so angry that I want to curse at you from here.

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