It is impossible to buy a Mercedes brand new vehicle. We have tried to procure vehicles from dealers for months, but it did not work. Purchase of a new vehicle for 1 personal need we want. All models are somehow and within seconds "supposedly" sold via the online e-Store. We've been working day and night for a week. Very fast information etc. Although we entered, it is in the last reservation completion stage: an error has occurred and kicks you out of the system. Probably again to the gallerists etc. It's on sale. Last resort: I intend to file a complaint through CIMER / Ministry of Industry and Trade. Spending so much time and having trouble with our money --> It doesn't suit the Mercedes brand at all.
Despite actively monitoring the Mercedes online sales system, I have been unable to purchase a vehicle. Numerous times, I happened to catch newly listed cars right when they were released, only to be met with disappointment when clicking on them, as they were already marked as sold and the process r...
Mercedes. I made a reservation to order a vehicle from the online store. Later, they could not change the order because I wanted to transfer the vehicle to my wife. They canceled and placed a new order. 35 days have passed and 50,000 TL has still not been refunded. We constantly communicated its urg...
After numerous unsuccessful attempts to purchase a Mercedes vehicle, I feel compelled to reach out to you. We have been monitoring the 24/7 online sales platform, but it's nearly impossible to even access the vehicles. There are speculations among various sources that due to programs, privileges, an...
Mercedes-Benz Turkey punishes its customers! Why? They consistently refuse to refund deposits after customers opt out of purchasing a vehicle for more than a month. Are they unfairly profiting from customer deposits in collaboration with banks? Mr. M***** Y*****, do you even know of an employee like...
I had reserved a car on the Mercedes Benz online site but cancelled it right after. The cancellation email had been sent to me on 16.10.2023. The 200000 TL fee deposited as the reservation fee for this canceled order has still not been refunded. Even though I registered with customer service 4 times...
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