On May 10, I placed an order with Mango—order number ek5k6x. While part of my order arrived, the second package still hasn’t been delivered, and it’s now been over 10 days. The shipping delay has been excessive, and I no longer need the item due to how long it's taken.
I attempted to cancel the order through Mango’s system, but there’s no option to do so. Since the item hasn’t been delivered and the delay is not my fault, I won’t be accepting it when it finally arrives.
Mango, I request that this delivery be canceled immediately, and the order be removed from my account. Stop forcing customers to wait for overdue packages they can’t even cancel. I expect this issue to be resolved without further delay.
I purchased two items from Mango, and for over a week, the status has remained “preparing.” The order has not been shipped yet. When I contacted customer service, they blamed the delay on high demand but couldn’t provide any specific timeframe for when my order would be dispatched. Normally, the sh...
I placed an order through Mango’s online store, and it was originally scheduled to arrive on May 16. That date has come and gone, but my order is still nowhere to be seen. What’s even more frustrating is that nowhere during checkout was I informed that the shipment would be coming from overseas. Ha...
On September 27, 2025, I placed an order on Mango’s online store for two shirts and one sweater, to be delivered to Zonguldak Ereğli. My order number is erj940, and I paid a total of $214. However, even after 10 days, my order still hasn’t been delivered. During this time, I called Mango customer s...
On November 24, 2025, I purchased a total of 6 items through the Mango mobile app under order number EUR99G. I paid $310 in a single charge to my card. Even though I selected fast delivery, the process took quite a long time, and I was only informed via email throughout the entire order period. Aft...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
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