I purchased two items from Mango, and for over a week, the status has remained “preparing.” The order has not been shipped yet. When I contacted customer service, they blamed the delay on high demand but couldn’t provide any specific timeframe for when my order would be dispatched.
Normally, the shipping process takes 2-4 days, but I was told it could take up to three weeks in total. This is unacceptable and feels like a complete disregard for customers’ time.
I demand that Mango resolve this issue immediately, expedite my order, and ensure timely deliveries in the future. This delay is causing unnecessary frustration and inconvenience. Please take action to fix this now!
I placed an order for two items from Mango’s online store on 01.12.24. It has been 13 days now, and my order is still marked as "being prepared." Despite contacting customer service at least six times, I keep receiving different excuses. First, they said a refund would be issued, but when I called a...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
It's been a week, and my order has still not been shipped. I've read the reviews, and it's clear that I'm not the only one who is experiencing this problem. Despite numerous complaints, nothing has changed. I've vowed never to shop at Mango's online store again. I'm hoping it comes soon; I don't wan...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I placed an order through Mango’s online store, and it was originally scheduled to arrive on May 16. That date has come and gone, but my order is still nowhere to be seen. What’s even more frustrating is that nowhere during checkout was I informed that the shipment would be coming from overseas. Ha...
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