I placed an order (Order No: DTI6V7) from Mango on 21.11.2023. Before long, a cargo tracking number was entered as if it had been sent. I reported that the tracking number of the product was incorrect and asked about the status of my order. I think the automatic response was that the products were shipped and would arrive as soon as possible. Thereupon, I told them that the tracking number was incorrect and that I could not track it, and contacted them again. They said that there was no cargo release this time, and that if there was a stock situation, it could be sent to me again or a refund could be made (14.12.2023). I did not want a refund and wanted the products to be sent to me. Since I saw that the sales of the products were continuing, I contacted again and told them that the products were still not sent. After this long process, today (23.12.2023) I received the message "It could not be sent due to the situation encountered during the shipping phase. The products are initially tried to be supplied, but if the products are the only ones left in the warehouse, the refund will be reflected to you. Returns "We would like to inform you that re-submissions cannot be made as the entries have been provided." they said. The color and size of the products are still on sale. Of course, the prices of the products have increased now. I think Mango regretted the discount it made. He returns the orders with an excuse. When buying products from Mango, think again, your order may be delayed or never arrive.
I used the Mango app to buy something on November 19, 2023. The order number is DT3M46. Mango had to cancel one product because there weren't enough items available. I had to wait for my delivery, but they didn't refund the canceled item until December 1, 2023. I finally got my refund for the item t...
In November 2022, I ordered a product from Mango with the reference number DA9A5M. Later, I returned it to MNG Cargo for a refund, but July is coming to an end, and neither my product nor my money has been returned. Every time I call, they say the item is in the warehouse and will be refunded soon, ...
On December 9, 2023, I purchased a jacket from Mango with the code DUT6TA. The app indicated that the item was shipped from the warehouse (notification received), but I was not provided with any tracking code. Upon contacting Mango customer support, I was informed that the item was lost during deliv...
On December 22, 2022, I was notified on my phone that the shipment of my Mango order with the number DDLGX7 had been completed. However, there was no tracking number provided for the cargo. There is no working phone number that I can use to get in touch with the customer service department. For this...
I made a purchase from Mango online on December 18, 2023, and the product was shipped on the same day. However, I couldn't track it, as there is no cargo tracking number. Despite the expectation of delivery the next day, it did not arrive, and I waited for two days. In the application, it shows as i...
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