Mango has me completely and utterly aggravated at the moment. It's been 20 days since I returned an item I purchased from them, and I still haven't been refunded. And to top it all off, I have been unable to reach anyone in customer service. What kind of business doesn't care enough about its customers to provide adequate support? When I got back to the shop where I'd made the purchase, they informed me that the refund had been processed but that the bank still hadn't deducted the fee. When I asked about the refund at the bank, however, they said they hadn't received anything. Exactly what is going on, then? I'm getting tired of this argument. My only request is a refund. Mango has been unorganized and needs to explain the status of my refund. To take my money and run is unacceptable. We can't have that. I need the info right now.
I've been having a really tough time trying to return a product I bought from Mango, they are just so ignorant that it's beyond comprehension! I sent it back on December 24th, 2022 and it's been 20 days now. I've called them three times now and every time I call I get a different story. The first ti...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
I'm really disappointed with Mango's customer service. I placed an order on January 24th and was given the run-around for weeks, being told that my order was on its way. But then, out of the blue on the evening of February 17th, they suddenly cancelled my order and refunded my money. It's as if they...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I bought a bag from their website, and my order initially showed as "accepted." But the very next day, my shopping cart displayed, "Your cart is empty"! To make matters worse, the money was already debited from my bank account, and my bank confirms there's no issue on their end. Why did this happen...
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