I am writing regarding an issue I am experiencing with my Litmatch account on an Android device. Around October 24–25, 2025, my device was suddenly banned while I was chatting. A message appeared stating that I violated the community guidelines and that my device has been banned. I was not informed about which specific rule I allegedly violated, and I believe this ban was applied unfairly. Since this ban, I have lost access to my existing friends and contacts on Litmatch, and I can no longer use the application as part of my daily routine. This situation has negatively affected the way I stay in touch and spend my free time on the platform. After the ban, I tried several methods to resolve the issue, including reinstalling the application and trying to access my account again, but none of these attempts worked. I have not made any in‑app purchases or top‑ups on this device. Despite my efforts, I still cannot use Litmatch on my device due to the ban. I kindly request that my device ban be reviewed in detail and that the decision be reconsidered. If I have unknowingly violated any rule, I would like to be clearly informed about it; otherwise, I expect my device ban to be lifted so that I can continue using the application. I also state that I am willing to fully comply with all community guidelines and, if you indicate what behavior was considered a violation, I will make sure not to repeat it.
I am experiencing an unfair ban on my Litmatch account and device. Without receiving any warnings or committing any rule violations, my device was banned from the platform. I did not engage in inappropriate behavior such as offensive language, +18 content, or any other actions against the community ...
I am facing an ongoing and frustrating problem with the Litmatch app. While I understand that bans may occur due to rule violations, I cannot comprehend why my entire device has been blocked. This is the first time I have encountered such an extreme measure, and it feels completely unfair. Despite u...
I am facing an unfair ban on the Litmatch app. Without receiving any prior warning or explanation, my account was suddenly banned. I do not understand what I did wrong to deserve this. I have always aimed to use the platform respectfully and in line with the community guidelines. If I unintentionall...
On August 5, 2025, around 8:00 PM, I was casually chatting in a private room with a friend on the Litmatch app when I was suddenly banned without any warning or explanation. I received no notification about violating any community guidelines, nor was I given the opportunity to defend myself. One mom...
As of 12:24 a.m. last night, I started receiving a “device ban” warning on the Litmatch app. When I try to log in, I see the message “This device is banned, please log in from another device,” and I am unable to access my account. Because I received no prior warning and I am not aware of violating ...
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