I purchased a bridal product during Madame Coco’s November campaign at a great price. However, Hepsijet courier, unable to deliver it, returned the item to Madame Coco without notifying me. Despite repeatedly calling Madame Coco to request they resend the item and explaining that it is no longer in stock, my concerns were ignored. They refunded the product against my wishes, leaving me without an essential item for my bridal preparations.
This situation has caused unnecessary stress and wasted hours during an important time in my life. I expect Madame Coco to address this issue urgently by locating and delivering the product or offering a suitable resolution. I feel deeply disappointed by their lack of support.
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I ordered 4 bed linens from Madame Coco on October 1, 2024, and it's been 11 days, but they still haven't arrived. Madame Coco and Hepsijet customer service haven't helped with the problem. My order number is 2725782592421284, and the Hepsijet tracking number indicates that the package has been in t...
I purchased a rug from Madame Coco, but I received a phone call informing me that it couldn’t be delivered due to insufficient stock. However, my refu...
I recently bought a few things from Madame Coco’s online store, but when the delivery came, I saw that the courier was pretty rough with the packages, even tossing them onto the ground. I turned down the delivery and quickly sent the items back with the courier. I got in touch with Madame Coco to le...
I purchased a blanket from Madame Coco and decided to wash it before using it. After the first wash, the blanket began shedding excessive lint, leaving my entire home covered in fluff. The shedding is so severe that the blanket is unusable. When I approached Madame Coco for assistance, their staff r...
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