I recently bought a few things from Madame Coco’s online store, but when the delivery came, I saw that the courier was pretty rough with the packages, even tossing them onto the ground. I turned down the delivery and quickly sent the items back with the courier. I got in touch with Madame Coco to let them know what happened, and they told me that only 3 of the 4 items I sent back were processed for a refund. I've followed up several times and explained the problem again, but I keep hearing that it's still being looked at, and I still haven't received my full refund. This has become a really exhausting experience. I just want the refund for the missing item to be handled like it should have been from the start.
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I placed an order on the Madame Coco app with order number 2715189857122598. The order arrived, but most of the items I wanted were missing. I called customer service, and they told me the items were out of stock and would be sent later. When I called again, another representative said they had alre...
I placed an order on Madame Coco’s website on September 26, 2024, and immediately requested to cancel the same day. Despite sending emails and repeatedly speaking with customer service, who assured me that my cancellation request was being processed, they still shipped the order on October 10, 2024,...
I ordered the Laurent 4-piece glass set from Madame Coco through their website, hoping for a quick and convenient shopping experience. Unfortunately, one of the glasses arrived completely shattered. I didn’t expect to have to deal with broken items after paying for new ones. I immediately tried to ...
Comments