Madame Coco Canceled My Suitcase Orders Twice Without Delivery or Refund

I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unprofessional. I specifically ordered suitcases because I am traveling and relying on them. I have tried emailing and calling every contact number available for the store, but I received no response. I demand my previous refund to be processed immediately and expect my suitcases to be delivered as promised, either to my address or the nearest cargo location. It is not my responsibility if the items I ordered are sold out. I need my order resolved without further delay. My order number is 2774967787113825.