I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unprofessional. I specifically ordered suitcases because I am traveling and relying on them. I have tried emailing and calling every contact number available for the store, but I received no response. I demand my previous refund to be processed immediately and expect my suitcases to be delivered as promised, either to my address or the nearest cargo location. It is not my responsibility if the items I ordered are sold out. I need my order resolved without further delay. My order number is 2774967787113825.
I placed an order on Madame Coco’s website on September 26, 2024, and immediately requested to cancel the same day. Despite sending emails and repeatedly speaking with customer service, who assured me that my cancellation request was being processed, they still shipped the order on October 10, 2024,...
I placed an order on the Madame Coco app with order number 2715189857122598. The order arrived, but most of the items I wanted were missing. I called customer service, and they told me the items were out of stock and would be sent later. When I called again, another representative said they had alre...
I recently bought a few things from Madame Coco’s online store, but when the delivery came, I saw that the courier was pretty rough with the packages, even tossing them onto the ground. I turned down the delivery and quickly sent the items back with the courier. I got in touch with Madame Coco to le...
Madame Coco promotion confusion! On October 1, 2024, I purchased a product from madamecoco.com at a discounted price of ₺779.80 (originally ₺2,332.99). However, two days later, I noticed that the seller had canceled the order. Thinking it was a mistake, I called on the third day and was told that th...
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