I purchased a blanket from Madame Coco’s Kırklareli branch, but after just one wash, it started shedding fibers excessively. The blanket is now covered in loose cotton strands, completely ruining its appearance and usability.
I have never experienced this issue before with Madame Coco products, but this has severely damaged my trust in the brand. I expected high-quality materials, but instead, I received an item that falls apart after minimal use.
I request an immediate resolution, whether through a refund or replacement. Madame Coco, stand by your products and ensure proper quality control! This level of defect should not happen in a premium brand’s items.
In July, I purchased a rug from a Madame Coco Pop-Up store, paying over ₺2,000. However, shortly after buying it, the rug began to fray in multiple areas, and its shape became distorted and uneven. It has been less than two months since the purchase, and I’m shocked that such an expensive product ha...
On October 5, I purchased a large black suitcase from the Madame Coco Bağcılar branch. I used it only once — for about three minutes — with just a few items inside. While rolling it for a short distance, one of the wheels suddenly detached and broke off completely. I’ve owned several suitcases from ...
I recently purchased a pot from Madame Coco, excited to add it to my collection. Unfortunately, after just the second wash, the pot began peeling, and its color faded. I hand-washed it carefully, but the wooden handle lost its color, and the gold details developed a dark discoloration. I originally...
On March 9, I purchased a viscose pillow from Madame Coco, expecting quality and durability. Unfortunately, after just two nights of use, I noticed something was off. When I removed the pillowcase, I discovered that the pillow had torn open at the side seam. I immediately went back to the store the...
I ordered a 12-person dinner set from Madame Coco, but the plates arrived broken. To make matters worse, the packaging was filthy, with holes, friction marks, and even bird droppings on it. This is unacceptable for a brand that should prioritize quality and hygiene. I expect Madame Coco to take res...
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