Madame Coco 12-Person Dinner Set Arrived Broken and Dirty

I ordered a 12-person dinner set from Madame Coco, but the plates arrived broken. To make matters worse, the packaging was filthy, with holes, friction marks, and even bird droppings on it. This is unacceptable for a brand that should prioritize quality and hygiene.

I expect Madame Coco to take responsibility and replace the damaged items immediately. Proper packaging and clean handling are the bare minimum customers should expect, and this experience has left me extremely disappointed. I urge the company to address this issue promptly and ensure better quality control in the future. Please resolve this matter without further delays.