I ordered a 12-person dinner set from Madame Coco, but the plates arrived broken. To make matters worse, the packaging was filthy, with holes, friction marks, and even bird droppings on it. This is unacceptable for a brand that should prioritize quality and hygiene.
I expect Madame Coco to take responsibility and replace the damaged items immediately. Proper packaging and clean handling are the bare minimum customers should expect, and this experience has left me extremely disappointed. I urge the company to address this issue promptly and ensure better quality control in the future. Please resolve this matter without further delays.
I purchased a 6-person dinnerware set from Madame Coco, ordering two boxes to complete the set. However, one of the plates in one box arrived broken. ...
Every time I order from Madame Coco’s online store, my items arrive broken. They are carelessly packed in empty boxes with no protective wrapping, making damage inevitable. To this day, not a single order has arrived in good condition! To make things worse, they refuse to replace broken items, forc...
I received my order today, placed on December 22nd, only to find the package damaged. The set I ordered has missing pieces. Unfortunately, this is a recurring issue every time I order from Madame Coco. The only resolution offered is a refund, yet I'm not interested in returning the product or going ...
I placed an order with Madame Coco (Order ID: 2741406070023132) and received one of the glasses broken due to careless packaging. The fragile items we...
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