On July 1, 2023, I purchased a pair of unworn Louis Vuitton shoes from the Yalıkavak Marina store in Bodrum. However, when I attempted to exchange them, I was told they had been worn. The store seems to prioritize tourists and lacks adequate attention to local customers. Despite the shoes being unworn, my request for an exchange was denied by the so-called store manager, Y***.
I expect better customer service and professionalism, especially from a brand like Louis Vuitton. I will be documenting my complaint everywhere and may request a review of the store's security footage to support my case. I hope for a prompt resolution to this issue. Thank you.
I purchased a pair of shoes from your Louis Vuitton store in Bodrum on July 1st. I've always believed in your brand's name and quality, but it seems your Bodrum store staff doesn't share the same commitment. After trying on the shoes at home (they were never worn outside), I realized they weren't as...
On February 8, 2025, I purchased a Louis Vuitton perfume from the Nişantaşı store for ₺10,900, expecting the same quality and scent as the one I previously used. However, this bottle is completely different—the fragrance does not match, and its longevity is nonexistent. The scent fades almost immed...
On 07.11.2025 I purchased “Brushed leather lace-up shoes” (order code PRA_TRPRAB7897PO) from the Prada store at İstinyePark in Istanbul, via mail-order, and paid 49,800 with my credit card. I received the shoes from the store the same day. However, when I opened the box, I discovered scratches all o...
I'm extremely disappointed with Louis Vuitton, a company ranked among the world's top 100. My LV leather bracelet disintegrated within just 6 months, and their response was absurdly inadequate. This company clearly isn't capable of providing service that matches their high prices. I purchased a men'...
I bought a pair of Louis Vuitton shoes and, despite wearing them only twice, they started peeling and discoloring at the front edges. Fifteen days after my purchase, I went to the store and was told they would get back to me. After visiting the store three times and waiting two and a half months, th...
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