I bought a new steering set online, looking forward to an enjoyable and engaging experience. Unfortunately, only 20 days in, I faced an issue. During my simulation experience, I noticed an unsettling noise occurring when I turned the wheel between 0-45 degrees. I carefully recorded the issue, including a comprehensive video and written description, and forwarded the product to the technical service for further assistance. I anticipated a thorough inspection and a solution, but to my disappointment, they sent back the steering set without addressing any issues. It's really disappointing to end up with a defective product after putting in the effort to report the problem correctly. I had faith in the service to uphold their product, but now I find myself questioning whether I made the right decision.
They sent it back saying there's no problem while there's a noise when turning the corner, and here's the proof!
I had requested service for the main head of my Dyson V15 vacuum, which had deformities. The service team fixed the head problem, but when the vacuum was returned from the service center, the tube was bent and all of the other parts were scratched. I've been contacting them on a daily basis for the ...
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