I Am Demanding a Refund for an Unapproved Learna App Charge

Despite not using the Learna app and not having an active subscription, a subscription fee of $11 was deducted from my account on August 2, 2026. I am facing significant inconvenience due to this withdrawal, which occurred without my knowledge or consent.

When I checked my bank transactions, I noticed that the amount was processed through Paddle.com Market Ltd and that an invoice had been issued for the transaction. However, no clear or understandable explanation was provided as to why this fee was charged. Furthermore, I could not find a direct communication channel on either Learna's or Paddle's end to address this issue.

I demand a thorough review of the $11 payment taken from my account and a full refund of this unauthorized amount. I also request the immediate cancellation of any subscriptions registered under my name and a guarantee that no unauthorized charges will be made from my account in the future.

I expect this issue to be resolved urgently and my refund to be processed as soon as possible. Otherwise, I will exercise my consumer rights and submit a formal complaint to the appropriate legal authorities.