Got an unauthorized charge after using Learna app, anyone know dispute steps?

If you see an unauthorized charge from Learna AI after you canceled or never subscribed, start by checking where the charge was processed (Google Play, App Store, Paddle, your card statement) so you know which platform handles billing.

Charges that appear on your bank/credit card for services you didn’t authorize are unauthorized transactions and you have the right to dispute them.

First, contact support and request a refund with the charge details and screenshots.

Next, if they don’t respond or refuse, report the charge to your bank or card issuer immediately and ask for a chargeback/dispute; banks will investigate and can reverse the transaction if it’s unauthorized.

For Play Store or App Store purchases, use the refund request tools in the store itself within their dispute window to cancel and refund the charge.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.