La Roche – Posay

To the La Roche-Posay team, I’ve been using your sunscreens for a while now, always on my dermatologist’s recommendation. This is actually my third tube, purchased from a pharmacy in Moda, so I had full confidence in the product. But this time, I experienced severe side effects that make it complete...

I’ve been a loyal user of La Roche-Posay Vitamin C serums for over 3 years. I previously used the C10 formula without any issues, but after the brand switched to the new C12 version, everything changed for the worse. Not only did the formulation change, but the dropper packaging is now completely fa...

I’m incredibly disappointed and angry after my experience with La Roche-Posay. I purchased one of their products through Trendyol, and after using it, my entire skin reacted horribly. I developed widespread irritation, and my skin has been in terrible condition ever since. I filed a complaint throu...

I went to A* A*** Pharmacy early in the morning, hoping to browse Bioderma and La Roche-Posay skincare products. It was my first time visiting, but unfortunately, there was no licensed pharmacist present—only an assistant, who couldn’t provide any real help or product knowledge. While browsing, I n...

I recently purchased La Roche-Posay Anthelios UVMune 400 and wanted to confirm its authenticity before applying it to my skin. I checked the barcode number printed on the box, and while it appears to be registered in the ÜTS (Product Tracking System), I ran into a major issue when scanning the QR co...

I ordered the La Roche-Posay Anthelios UVMune 400 Anti-Dark Spots Fluid SPF50 (50ml) directly from your official page via Trendyol, expecting a secure and reliable shopping experience. But when my package arrived, the shipping box was completely empty. The sunscreen I paid ₺650 for was missing entir...

I purchased a La Roche-Posay sunscreen from their official store, but when the product arrived, it had no seal, protective band, or hygienic wrapping whatsoever. Since I have sensitive skin, I didn’t feel safe using a product that came unsealed. I decided to request a return without even trying it, ...

About 20 days ago, I purchased the La Roche-Posay Bright Botanical cream on the recommendation of a store representative, who examined my skin and assured me it would be a good fit. Unfortunately, the results have been anything but positive. Shortly after I began using the cream, I developed painfu...

I recently purchased a La Roche-Posay face wash, but something seems seriously wrong with it. The product doesn’t smell anything like it normally does. I’ve used this same face wash many times before, and it always had a consistent, clean scent. But this one smells unpleasant—almost like it’s spoile...

I recently purchased La Roche-Posay's Cicaplast Baume B5 cream, a product I’ve used regularly and trusted for a long time. However, this latest tube feels completely different. The texture is off, and the scent isn’t anything like the original. It raises serious doubts about the product’s authentici...

Hello, I purchased the La Roche-Posay Mela B3 serum and Mela B3 face wash as a set, expecting high-quality results based on the brand’s reputation. Unfortunately, I’ve experienced exactly the opposite. After using the products, I started developing breakouts—particularly on my cheeks, where I’ve nev...

I purchased a La Roche-Posay sunscreen from a pharmacy, but I’m now questioning whether it’s actually authentic. I’ve been using the same product for the past three years, so I know what it should smell and feel like. This one has a strong, cologne-like scent, which is unusual and not what I’m used ...

In July 2024, I bought a La Roche-Posay sunscreen from a pharmacy, confident in the brand’s quality. I took a short break from using it, but when I applied it again a week ago, it caused an immediate burning sensation on my face. On top of that, the product has a strong, overpowering spicy smell, un...

I purchased the La Roche-Posay Skin Care Set for oily, acne-prone skin, and after just one use, my face experienced a severe burning sensation and was left with visible marks. It felt like my skin was on fire. The burning and irritation lasted nearly 24 hours, and I am deeply upset. When I contacte...

I’ve been using the La Roche-Posay Effaclar facial cleansing gel, expecting great results since I have combination skin and this product is highly recommended. But unfortunately, it didn’t suit my skin at all. After just a few uses, I noticed dryness and flaking around my lips and the sides of my no...

I purchased a La Roche-Posay sunscreen that was advertised as being formulated to prevent eye irritation. However, despite being careful not to apply it near my eyes, they begin to sting and turn red almost immediately after application. I chose this product because of its reputation for quality an...

I’ve used the La Roche-Posay tinted sunscreen before without any issues, but this time, even though I purchased it directly from a licensed pharmacy, the product has a strong, unusual spicy scent that was not present in previous bottles. If I hadn’t bought it from a pharmacy, I would honestly think...

I’ve been a loyal user of La Roche-Posay sunscreen for years and have always trusted the brand. However, this time—even though I purchased it from a pharmacy and even exchanged it once—the product has a strong, unpleasant smell, almost as if it’s spoiled or expired. The odor is so bad that even my ...

I purchased a La Roche-Posay toner and used it on my face, expecting a high-quality product. I do not have sensitive skin at all, but this toner completely damaged my face. It has now been a week since I started using it, and while I initially thought the reaction might be temporary, things have onl...

I ordered La Roche-Posay Cicaplast B5 from a seller and immediately requested an invoice, but I never received one. This raised my concerns about the authenticity of the product. The texture isn’t what I expected—it’s neither rich and thick nor watery, but somewhere in between, and it feels off comp...

I purchased La Roche-Posay’s face cleansing gel and Effaclar Duo+M cream from an official retailer. At first, everything seemed fine. I used the gel, followed by the cream, and the first few applications caused no visible side effects. But after a few days, I began feeling a burning sensation on my ...

On March 3rd, I ordered a La Roche-Posay sunscreen from its official seller on Trendyol. I just opened the product today, intending to use it for the first time—and I was shocked. The cream was completely watery, had a strange, unpleasant odor, and was clearly not in usable condition. It felt nothin...

I’ve been using La Roche-Posay Anthelios Age Correct Tinted SPF 50 since last year and was very satisfied—so much so that I bought a second tube without hesitation. But this time, something is seriously wrong. The moment I applied the new product to my face, it burned intensely, and I had to wash it...