I purchased the La Roche-Posay Skin Care Set for oily, acne-prone skin, and after just one use, my face experienced a severe burning sensation and was left with visible marks. It felt like my skin was on fire. The burning and irritation lasted nearly 24 hours, and I am deeply upset.
When I contacted customer service to return the product, they refused, stating that opened items cannot be refunded. But this is not a matter of minor dissatisfaction—it’s about serious damage to my skin. Doesn’t this brand test on all skin types before releasing these products for public use?
This is a serious health concern, and I demand accountability. What if someone else has an even worse reaction? Dismissing this as a return policy issue is irresponsible and unacceptable.
La Roche-Posay, you must address this issue immediately, ensure proper testing is done on all products, and offer a refund or compensation to those harmed. This isn’t just bad customer service—it’s negligence.
I purchased a La Roche-Posay skincare set just one week ago, expecting reliable results from a well-known dermatological brand. Instead, it completely wrecked my skin. After a few uses, my face became severely irritated—bright red, burning like it had been scorched, and incredibly uncomfortable. On ...
I’m extremely upset after using La Roche-Posay products. Right after applying them, my skin started burning intensely, and within a short time, my entire face broke out in painful acne. What is going on with these products? This is not a minor issue—it’s a serious skin reaction that I’ve never exper...
I purchased a La Roche-Posay skincare set to treat my acne-prone skin, which had no prior issues with sensitivity or burns. However, after using the toner from the set, my skin experienced an extreme reaction. Instead of improving, my face turned bright red overnight, even though my skin tone is nor...
I purchased a La Roche-Posay toner and used it on my face, expecting a high-quality product. I do not have sensitive skin at all, but this toner completely damaged my face. It has now been a week since I started using it, and while I initially thought the reaction might be temporary, things have onl...
I recently started using La Roche-Posay’s toner, which is supposed to be for sensitive skin, but as soon as I applied it, my face started burning badly. My skin began peeling, and even after a full day, the burning sensation hasn’t gone away. Instead of helping my skin, this product has severely irr...
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