In July 2024, I bought a La Roche-Posay sunscreen from a pharmacy, confident in the brand’s quality. I took a short break from using it, but when I applied it again a week ago, it caused an immediate burning sensation on my face. On top of that, the product has a strong, overpowering spicy smell, unlike anything I’ve experienced with this brand before.
Although the burning feeling has since faded, the intense scent remains, and it’s honestly too unpleasant to use. I had to stop applying it altogether—the product has essentially gone to waste.
La Roche-Posay, this is unacceptable for a premium product purchased directly from a pharmacy. I urge you to investigate the batch quality and offer a refund or exchange. I trusted your brand for skin safety and reliability, but this experience left me disappointed and frustrated. Please take action.
I’ve used the La Roche-Posay tinted sunscreen before without any issues, but this time, even though I purchased it directly from a licensed pharmacy, the product has a strong, unusual spicy scent that was not present in previous bottles. If I hadn’t bought it from a pharmacy, I would honestly think...
On May 15, 2024, I purchased a La Roche-Posay sunscreen from a pharmacy, trusting the brand’s reputation. However, in less than a year, the product turned an unpleasant yellow color and started to emit a terrible odor. When I contacted the pharmacy where I bought it, they refused to take any respons...
I’ve been a loyal user of La Roche-Posay sunscreen for years and have always trusted the brand. However, this time—even though I purchased it from a pharmacy and even exchanged it once—the product has a strong, unpleasant smell, almost as if it’s spoiled or expired. The odor is so bad that even my ...
It's quite disappointing to discover that the La Roche-Posay sunscreen I bought back in August 2023 has already gone bad. The smell it gives off is quite pungent and has a spicy quality to it. Despite the recommended consumption within 12 months after opening, it has already gone bad before 10 month...
I purchased the La Roche-Posay Anthelios UVMune 400 sunscreen from a pharmacy in March 2025, expecting premium quality from a brand that charges well above average. Instead, I was met with a strong, unpleasant spicy odor that makes the product completely unusable. This isn’t a slight scent—it’s over...
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