I recently purchased La Roche-Posay Anthelios UVMune 400 and wanted to confirm its authenticity before applying it to my skin. I checked the barcode number printed on the box, and while it appears to be registered in the ÜTS (Product Tracking System), I ran into a major issue when scanning the QR codes on both the box and the product itself.
Neither of the QR codes led to any official records or verification results. In today’s market, where counterfeit skincare is a growing concern, this is extremely unsettling. If the QR codes are provided, they should work—otherwise, it defeats the purpose of consumer protection tools.
Now, I’m left questioning whether the product I received is truly authentic, and relying only on the barcode printed on the box just isn’t enough to be sure. I paid ₺ for this sunscreen and deserve to feel confident that it’s safe and legitimate.
La Roche-Posay, I need a clear explanation: Why do the QR codes fail to verify? Should I be concerned about this product’s origin? Please respond urgently and provide proper guidance on confirming authenticity. Customers deserve transparency and reassurance when it comes to skincare.
I recently purchased La Roche-Posay Anthelios UVMune 400 sunscreen, but I am concerned about its authenticity due to a barcode discrepancy between the box and the product itself. When I scanned the box barcode in the UTS system, it was verified as valid. However, the barcode on the product did not m...
I purchased a La Roche-Posay Anthelios sunscreen from what was listed as the brand’s official seller on the N11 platform. However, when I scanned the barcode of the product using Turkey’s ÜTS (Product Tracking System), it returned a message saying, “No record found.” This immediately raised red flag...
I purchased La Roche-Posay Uvmune 400 sunscreen and checked the barcode on the box using the ÜTS system, which confirmed that it was authentic. However, the barcode on the actual product doesn’t match the one on the box, and when I searched for it separately, no record was found. This inconsistency...
I purchased several La Roche-Posay products, along with some bonus items that were sent as gifts. However, when I checked the ÜTS (Product Tracking Sy...
I ordered a skincare set from a La Roche-Posay seller that included a face wash, thermal spring water, and sunscreen. While the face wash and thermal water seem fine—their barcodes are properly registered in the UTS system—the sunscreen immediately raised suspicion. The barcode on the sunscreen box ...
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