On August 21, 2025, I purchased a La Roche-Posay Gel Micro Peeling 200 ml product through Amazon, and today it was delivered to my address in Manisa Yunusemre (Order No: 402-8282953-4477956).
When I opened the package, I immediately noticed something unusual: only the cap of the bottle was wrapped in stretch film, while the rest of the bottle had no safety seal, protective band, or full shrink wrap. This raised serious concerns about the product’s authenticity and safety.
I scanned the QR code printed on the bottle, and it redirected me to the official La Roche-Posay website, which suggests it could be genuine. However, given that premium skincare products are typically sealed with more reliable packaging for consumer safety, I am still not fully confident about its authenticity.
For this reason, I have not opened or used the product yet. I am requesting an official explanation from La Roche-Posay regarding whether this packaging is consistent with their standards. If necessary, I would also like to be guided on any additional verification methods to confirm authenticity before using it on my skin.
Customers should not be left uncertain about whether their skincare products are original, especially when purchased from a trusted platform like Amazon. I expect clear guidance and reassurance on this matter.
I purchased the La Roche-Posay facial cleansing gel on November 5, 2025, through Amazon (Order No: 406-1098121-9381941) and received it in Ankara. I used the product twice, and each time it caused severe redness and an allergic reaction on my face. I am suspicious about the authenticity of the produ...
I purchased La Roche-Posay Toleriane Sensitive Cream from a pharmacy located in Ankara Kentpark AVM. However, I immediately became suspicious when I noticed that the barcode on the packaging does not match the barcode on the actual product. This inconsistency raises serious concerns about the produc...
On September 9, 2025, I purchased a La Roche-Posay Effaclar face wash on Trendyol from a seller named “pharms.” When the order arrived, I noticed that the outer packaging was wrapped in bubble wrap, which raised concerns for me since this is unusual for a product of this type. Adding to my doubts, ...
I recently purchased a La Roche-Posay face cleanser, but I have serious doubts about whether the product I received is genuine. There are noticeable differences between this one and the La Roche-Posay cleanser I’ve used before. First of all, the shape and material of the bottle are different, which ...
I recently ordered a moisturizer from La Roche-Posay, choosing the official La Roche-Posay seller listed on Trendyol to make sure I received a genuine product. However, what I got was completely different from what I expected. The package I received came from a brand called “Cosmolog,” not La Roche-...
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