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Emine is completely dissatisfied with the result

La Roche-Posay Effaclar Duo+M Darkened My Skin

February 17, 10:32 pm
21

I used La Roche-Posay Effaclar Duo+M for one and a half months, expecting it to help with blemishes. However, instead of improving my skin, it caused my face to darken significantly. Everyone around me noticed the change, and I realized there was a huge difference in tone between my face and neck.

This product is supposed to reduce blemishes, but instead, it made my skin appear unnaturally tanned, almost as if I had been in a tanning bed. I never applied it to my neck, and now my face looks much darker than the rest of my body.

I have stopped using the product, but I am extremely dissatisfied. La Roche-Posay, I demand an immediate response! I expect the company to stand behind its product and provide a solution. I regret ever using this cream and need to know what to do next!

Emine
May 05, 12:10 pm

They got back to me, but they said they would not take the product back and asked me for a doctor's report. They know very well that no doctor will give a report for a product they did not prescribe, because I am also a healthcare worker. I went to the dermatologist at the hospital where I work, and he told me I should stop using this product because it caused such a problem on my face. However, he said he could not give me such a report because he did not prescribe this product to me, and if I was experiencing such a problem, I should stop using it. I explained this to them, but they said they would not take the product back because I bought it from Trendyol. I am not satisfied with the brand at all and will never shop from them again; it is already a boycotted brand.

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