I've noticed slight differences in the packaging of a skin care product compared to what I usually purchase. How can I verify the authenticity of La Roche-Posay products?

On October 16, 2025, I purchased La Roche-Posay Anthelios UVMune 400 Sunscreen directly from the brand’s official Trendyol store (Order No: 10598023348). When I used the product for the first time, I immediately noticed that the cream’s color was yellow instead of white and that it had a very unplea...

I purchased the La Roche-Posay Microbiome Science Cleansing Gel about 15 days ago from a pharmacy in Elazığ. I had used the same product before upon my doctor’s recommendation and was very satisfied with the results. However, this time I noticed that the packaging had changed, and even though I’ve b...

I purchased a La Roche-Posay Effaclar Gel as a two-piece set from Trendyol, paying ₺1,764 in total. When the product arrived, it had no protective seal or packaging, and no invoice was included in the delivery. Without even opening the product, I submitted a return request, but Trendyol rejected it,...

I purchased a La Roche-Posay facial cleansing gel, but because the packaging, color, and labeling were nearly identical to another version of the product, I accidentally bought the wrong one. The packaging similarity makes it very difficult for consumers to distinguish between different variants. I...

On August 7, I purchased the La Roche-Posay Anthelios UVMune 400 sunscreen for approximately $22 (600 TL). I have been using it intermittently for about a month, and from the very first use, I noticed an extremely unpleasant odor. There are no visible issues with the packaging or the product itself ...

On September 9, 2025, I purchased a La Roche-Posay Effaclar face wash on Trendyol from a seller named “pharms.” When the order arrived, I noticed that the outer packaging was wrapped in bubble wrap, which raised concerns for me since this is unusual for a product of this type. Adding to my doubts, ...

I have used the La Roche-Posay Effaclar Duo face wash before without any problems. However, with the most recent bottle I purchased from Hepsiburada, I experienced a serious issue. After just a few uses, my skin developed intense burning and dryness. Each time I applied the product, the burning sen...

I recently purchased La Roche Posay sunscreen products through Trendyol, from sellers Feabloom Beauty and Derkoz, and I strongly believe I was sent counterfeit items. The packaging, scent, texture, and even the color of the creams do not match the authentic La Roche Posay products I have used before...

I purchased the La Roche Posay Hyalu B5 serum on July 30, 2025, through Trendyol (order #10391172811). At first, everything seemed fine and I was able to use it without any problems. However, recently the applicator attached to the cap started separating from the bottle. Now, every time I try to use...

I recently purchased the La Roche Posay Cicaplast Baume B5+ from the seller "Kırmızı Beyaz" on Trendyol (order #10461802820). The product arrived today, just two days after I placed the order. However, I immediately noticed a concerning inconsistency: the barcode number printed on the outer box does...

I purchased La Roche-Posay Anthelios Uvmune sunscreen from the Beauty Home Store on Trendyol (order #10203728226) for about ₺680. From the very first time I opened it, I noticed a very unpleasant smell, similar to fenugreek, which is completely unexpected for a product of this brand. The packaging i...

I have serious doubts about the authenticity of La Roche-Posay Effaclar face wash products I purchased online. At the moment, I have two bottles of the same product in hand, yet their color and scent are completely different from each other. Both were purchased at different times from online sellers...

On August 20, 2025, I purchased a La Roche-Posay Anthelios UVMune 400 SPF 50+ sunscreen from a seller named “Kozmocan” on Trendyol. The product was delivered to me on August 22, 2025 (Order No: 10445666473). After receiving the product, I noticed something very concerning: the barcode on the outer ...

I believe La Roche–Posay product I received from one of India’s biggest e-commerce website is counterfeit because when I scan the QR code on it, it does not lead me to the official LRP website but instead to a strange and suspicious site. There is also a local seller number printed on the back. Can ...

On August 21, 2025, I purchased a La Roche-Posay Gel Micro Peeling 200 ml product through Amazon, and today it was delivered to my address in Manisa Yunusemre (Order No: 402-8282953-4477956). When I opened the package, I immediately noticed something unusual: only the cap of the bottle was wrapped ...

On August 9, I ordered three La Roche Posay sunscreens (Fluide Invisible and Anti-Fark Sports Fluid) from the seller Pharmy via Trendyol. My order number was 10417316006, and I paid ₺805 by credit card. When the products arrived, I immediately noticed several suspicious details. First, the package w...

On August 4, I purchased the La Roche-Posay Toleriane Dermallergo Fluide 40ml Moisturizer through Trendyol from the seller Markafarma (Order No: 10396240878, Delivery No: #9636050054). When I tried to use the product for the first time, I noticed that the pump did not work. At first, I assumed there...

On August 9, I ordered the La Roche Posay Anthelios 400 sunscreen through Trendyol, choosing La Roche Posay as the official seller (Order No: 10416705098). However, when my package arrived, I was surprised to see that it was shipped by a completely different company named Cosmolog, and their name wa...

I ordered a La Roche-Posay Effaclar moisturizer through Trendyol (Order No: 10401777274), and the package arrived today at my address in Trabzon. Unfortunately, the product I received has raised multiple concerns. The packaging was extremely careless — the item was wrapped in a thin piece of bubble ...

I am a licensed pharmacist and an authorized reseller of La Roche Posay products. Last year, I noticed a serious issue with the Effaclar Gel 400ml line: some of the bottles were incorrectly filled with a different product despite being sold in the same packaging. When I reported this to the company,...

I recently purchased a La Roche-Posay product that was advertised as part of a discount campaign, and I was shocked to discover that it appears to be completely inauthentic. From the moment I opened the package, I could tell something was off. The packaging doesn’t match the original I’ve used befor...

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I recently bought two bottles of La Roche-Posay Effaclar Gel from Trendyol, and now I’m seriously questioning whether the products I received are genuine. I came across a video online that shows how to identify counterfeit vs. authentic La Roche-Posay Effaclar Gel. One of the key indicators, accordi...

I bought a La Roche-Posay sunscreen from a local pharmacy, expecting the same quality I’ve always trusted. But this time, the product I received smelled overwhelmingly like spices or fenugreek—completely off-putting and not how sunscreen should smell. On top of that, the color was an intense dark ye...

I purchased the La Roche-Posay cleansing gel and intentionally chose the smaller size to try it first. Unfortunately, the moment I opened the bottle, I was hit with a terrible smell—like mothballs (naphthalene). It’s extremely unpleasant and nothing like what I expected from a brand marketed as gent...