On September 9, 2025, I purchased a La Roche-Posay Effaclar face wash on Trendyol from a seller named “pharms.” When the order arrived, I noticed that the outer packaging was wrapped in bubble wrap, which raised concerns for me since this is unusual for a product of this type.
Adding to my doubts, the seller is no longer listed on Trendyol, making me even more uncertain about the authenticity of the product I received.
I request that La Roche-Posay verify whether my product is original and provide me with clear information regarding its authenticity. As a consumer, I want to be sure that I am using a safe and genuine product on my skin.
I ordered a La Roche-Posay Effaclar moisturizer through Trendyol (Order No: 10401777274), and the package arrived today at my address in Trabzon. Unfortunately, the product I received has raised multiple concerns. The packaging was extremely careless — the item was wrapped in a thin piece of bubble ...
On August 20, 2025, I purchased a La Roche-Posay Anthelios UVMune 400 SPF 50+ sunscreen from a seller named “Kozmocan” on Trendyol. The product was delivered to me on August 22, 2025 (Order No: 10445666473). After receiving the product, I noticed something very concerning: the barcode on the outer ...
I purchased La Roche-Posay Cicaplast Baume B5+ cream from a seller named Le Petit Paris on Trendyol, but I am seriously concerned about its authenticity. The product’s scent, texture, and packaging seem suspicious. While the code on the box appears registered in the UTS system, the specific number o...
On August 21, 2025, I purchased a La Roche-Posay Gel Micro Peeling 200 ml product through Amazon, and today it was delivered to my address in Manisa Yunusemre (Order No: 402-8282953-4477956). When I opened the package, I immediately noticed something unusual: only the cap of the bottle was wrapped ...
I recently ordered a moisturizer from La Roche-Posay, choosing the official La Roche-Posay seller listed on Trendyol to make sure I received a genuine product. However, what I got was completely different from what I expected. The package I received came from a brand called “Cosmolog,” not La Roche-...
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