I recently changed my phone number and have been trying to reach KuCoin support, but the website keeps giving errors. The system is asking for a photo, but when I try to upload it, it fails. It also requires SMS verification, but since I no longer have access to my old number, I can’t complete it.
I’ve tried using email verification, but that’s not working either. Now, I’m completely stuck and unable to update my phone number on the platform. Please help me resolve this issue, as I can’t use my old number anymore and need to update my account to regain access. I would appreciate any assistance to fix this as soon as possible!
I recently changed my phone number and have been trying to update it on KuCoin, but I keep encountering errors on your site. I’m being asked to upload a photo, but when I try, the process fails. Additionally, my old phone number is deactivated, and since SMS codes are sent to that number, I can’t co...
For the past month, I’ve been trying to complete a transfer on KuCoin, but the platform keeps blocking me due to SMS verification issues. Every time I enter my SMS code, I get an error. I’ve double-checked everything—the code is correct, but the system still won’t let me proceed. To make matters wo...
I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language...
I recently changed my phone number, but KuCoin is still holding on to my old contact information, preventing me from withdrawing my funds. I can deposit without any problem, yet every time I try to withdraw, the two-factor authentication code is sent to my outdated number. This situation is beyond f...
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
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