I recently changed my phone number, but KuCoin is still holding on to my old contact information, preventing me from withdrawing my funds. I can deposit without any problem, yet every time I try to withdraw, the two-factor authentication code is sent to my outdated number. This situation is beyond frustrating, as I have no way to access the code that would complete my withdrawal. I have repeatedly reached out for help, but I haven’t found a straightforward solution or direct support to assist me. This lack of responsiveness makes me feel completely stuck and disappointed with KuCoin. I urge the company to act now, remove my old number from their system, and give me back control of my account so I can withdraw my money.
I deposited funds into my KuCoin crypto account, and while the deposit was successful, I am now unable to withdraw my money. KuCoin has restricted my withdrawals for over a day, and despite sending multiple emails, I haven't received any real assistance. To make things worse, I have been blocked fr...
I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language...
I cannot withdraw from my KuCoin account, and I cannot reach support. I still do not know why my account keeps having this issue all the time. Please help, because this has been happening for over two years now. I really do not know what else to do, and I am asking if you can help me out, please.
KuCoin is preventing me from accessing my own money. My account (ID: 2302134**) has funds in it, but every time I try to withdraw, the system demands passwords I never set. It keeps requesting different security codes, forcing me to reset my password repeatedly. Each reset triggers a mandatory thre...
I recently changed my phone number and have been trying to reach KuCoin support, but the website keeps giving errors. The system is asking for a photo, but when I try to upload it, it fails. It also requires SMS verification, but since I no longer have access to my old number, I can’t complete it. ...
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