I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language support, I have been unable to reach KuCoin representatives.
I have assets in my account and urgently need to regain access. My registered email address is a*@gmail.com**. I request that this issue be resolved as soon as possible and that my phone number be updated so I can access my account again.
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
I recently changed my phone number and have been trying to reach KuCoin support, but the website keeps giving errors. The system is asking for a photo, but when I try to upload it, it fails. It also requires SMS verification, but since I no longer have access to my old number, I can’t complete it. ...
After taking a break of several years, I logged back into my KuCoin account using my phone number. However, I couldn’t recall the email address linked to my account, which is now preventing me from making transactions. I reached out to customer support, but they only provide assistance in English, w...
I recently changed my phone number, but KuCoin is still holding on to my old contact information, preventing me from withdrawing my funds. I can deposit without any problem, yet every time I try to withdraw, the two-factor authentication code is sent to my outdated number. This situation is beyond f...
I have been trying to access my KuCoin Global account for two days, but I keep encountering issues. I even tried logging in from another device, but I still receive an email alert stating that a login attempt was detected. The system sends me a verification code, but each time I enter it, the system...
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