I recently changed my phone number and have been trying to update it on KuCoin, but I keep encountering errors on your site. I’m being asked to upload a photo, but when I try, the process fails. Additionally, my old phone number is deactivated, and since SMS codes are sent to that number, I can’t complete the update.
I’ve tried reaching out to support, but I haven’t received any help. Please assist me in resolving this issue, as I’m unable to access my account due to this problem.
I recently changed my phone number and have been trying to reach KuCoin support, but the website keeps giving errors. The system is asking for a photo, but when I try to upload it, it fails. It also requires SMS verification, but since I no longer have access to my old number, I can’t complete it. ...
I cannot log in to my KuCoin account because the verification code is being sent to my old phone number. I want to update my phone number, but the system does not allow it, and as a result, I cannot access my account. This issue has been going on for one month, and since there is no Turkish-language...
I recently changed my phone number, but KuCoin is still holding on to my old contact information, preventing me from withdrawing my funds. I can deposit without any problem, yet every time I try to withdraw, the two-factor authentication code is sent to my outdated number. This situation is beyond f...
For the past month, I’ve been trying to complete a transfer on KuCoin, but the platform keeps blocking me due to SMS verification issues. Every time I enter my SMS code, I get an error. I’ve double-checked everything—the code is correct, but the system still won’t let me proceed. To make matters wo...
I am currently unable to access my KuCoin account and cannot withdraw my funds to my bank account. I received an email notification about the issue and was asked to fill out a survey, but even though my password is correct, the system keeps giving me an error. This situation is extremely frustratin...
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