KuCoin won’t let me update my phone number due to a verification error, how can I fix this issue?

It can be unpleasant to encounter verification issues when updating your phone number on KuCoin.

This issue frequently develops when individuals lose access to their old phone numbers, making it difficult to perform the needed SMS verification.

To resolve this, KuCoin offers a self-service option for resetting your phone number. Visit their Reset Phone Number (https://www.kucoin.com/selfservice/resetPhone) page and follow the instructions, which may include submitting a photo with certain information to authenticate your identification.

If the self-service technique does not work or you encounter more problems, you should contact KuCoin's customer service at support.kucoin.com for personalised advice.

If you’ve found another way to handle this, please share! It could make a big difference for someone else.