Fatih

"First of all, I would like to thank şikayetvar.com very much. If it weren't for you, companies wouldn't get their act together. Now, let's talk about Rossmann customer service. They called me 2 hours after I submitted my complaint on şikayetvar.com. However, it took me 3 days to reach Rossmann customer service directly. So, it seems like they can do it when they want to. Now, let's talk about my order. It was shipped immediately, but despite being in stock, they sent one of my items missing. Thankfully, they issued a refund. It seems this is the best they can manage."