I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. Please expedite the shipment of my order.
On June 3rd, 2024, I made a purchase and was given an estimated delivery window of 2-5 days. On 11/03/2024, I got an email saying my order was on its way, but it's been almost a month and I still haven't received any updates or the products. Despite repeated promises from customer service that the s...
I made a purchase on April 22nd and was told it would be shipped within 2 business days. However, it's now April 26th and the order has not been sent out yet. Getting in touch with customer service is extremely difficult. Whenever you make a call, you're informed that you're 25th in line and unfortu...
On August 15, 2024, I purchased a Karcher SC 4 steam cleaner through their official online store. Although the shipping time was stated as 3-6 days, it has now been 16 days, and my order still hasn’t been shipped. Each time I try to contact customer service, I wait an average of 50 minutes, but the ...
On April 25th, I made a purchase for ₺3,000. Even though they said it would arrive in 2-5 days, it still hasn't been shipped, and I can't get any updates. Every time I contact the helpline, I find myself waiting in a never-ending queue reminiscent of a bygone era. Unfortunately, there is no way to c...
On April 24, 2024, I purchased a window cleaning machine and a hard floor cleaner from the Karcher website. It took them a week to ship my order. When I contacted, I waited an hour to speak with customer support, only to be informed it would be shipped soon. Finally, only the window washing machine ...
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