My 11-year-old daughter wanted a Kiko Milano lip gloss after seeing it online, so we purchased one for her. Unfortunately, the product turned out to be extremely sticky and heavy, making it uncomfortable to wear. She couldn’t use it at all.
After trying a friend’s gloss, she immediately noticed a difference and said, “Mine feels wrong—can we return it and get a different one?” We bought it about two months ago, and unfortunately, we no longer have the receipt.
I believe we were sold a product that may have been faulty or expired, because the texture and feel are completely off compared to others. I’m hoping Kiko can still help us with a replacement or exchange, despite not having the receipt. It’s disappointing for a child to be excited about something only to be let down by its quality.
I recently purchased the Kiko Milano 17 lip gloss, and it’s only been about five days since I opened it. When I first applied it, I loved the color and scent—it seemed like a great product. But now, it has developed a terrible odor, and the color changes dramatically once applied to my lips. It fade...
I recently purchased a lip gloss from the newly opened Kiko Milano store and I am very disappointed and concerned about its quality and safety. Instead of applying smoothly like an oil-based gloss, it went on chalky, uneven, and patchy, leaving a thick, dry residue that caused immediate discomfort. ...
I bought a Kiko lipstick and gloss about five months ago, and both products have already gone bad. The most recent gloss I purchased had a noticeably altered texture—it was thick, sticky, and unpleasant to apply. After just a few uses, it caused painful dryness and eventually cracked my lips. At fir...
I spent a significant amount of money on a Kiko Milano lipstick, expecting a high-quality product. What I got instead was a sticky, unusable mess that felt off from the first application—as if the formula had gone bad. I immediately contacted customer service to request a return, only to receive an ...
Today, I purchased a lipstick from Kiko Milano. Since I threw away the receipt, I am unable to return it. However, on only the second use, I noticed that the surface of the lipstick had developed bumps, and when applied, it looked rough and uneven. I had always been satisfied with Kiko products in t...
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