Karcher WV6 Plus Window Cleaning Robot Rubber Issue—No Response from Service Since July
Order Date: 06/29/2024 | Order Number: 85368630. We purchased a Karcher WV6 Plus Window Cleaning Robot as a wedding gift, which was delivered on 07/01/2024 with the SAS number 85368630 and its invoice. Upon opening the package, we noticed that the robot's rubber was leaving marks on the glass. We sent the robot to the service center in Ankara on 07/30/2024, Service Number: CAS-3433351-J3Z6. Today is 09/11/2024, and we haven't received any updates or communication. It is disappointing that a reputable brand like Karcher has not replaced or returned the robot after all this time. In my eyes, the brand has completely lost its reliability. I would advise others to think carefully before purchasing products from this brand.
