Karaca returned my product without my consent just to sell it at a higher price. I purchased a cup set from Karaca Züccaciye via Trendyol for around ₺1100-₺1200 during a discount. They didn’t even ship the product for 2-3 weeks. Then, out of nowhere, I received a return notification. When I checked, I saw that the price had increased to ₺1500-₺1600. I never requested a return, nor did I approve it. I immediately contacted customer service, but they told me that the product could not be shipped and that only a refund was possible. A return without my approval. It is unacceptable for a company like Karaca to chase after an extra ₺200-₺300 and inconvenience customers just to sell the product for a little more.
I purchased a keyboard-mouse set from Trendyol on January 12th for ₺700. After a week, the tracking indicated that the package was in transit, but unfortunately, it never reached its destination. I reached out to Trendyol's support on several occasions, but unfortunately, there was a lack of clear c...
I returned a product to the store I purchased it from for an exchange. When I tracked the shipment using the tracking number, I saw that the package was sent back to me a week later. It never reached the store, and they decided on their own to return it to me. When I contacted the store, they said t...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
Without my permission, Turkcell renewed my contract and raised the price by 150₺. They wouldn't cancel it when I contacted to tell them about it. I don't get how a business can act this way after I made it plain that I didn't want the renewal. Their customer service makes it seem like they don't car...
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