I purchased the Kahoot Gold package on an annual plan. The subscription included a one-week free trial, but now, with two days left in the trial, I am unable to cancel it.
When I check the app, it says there is no active subscription. However, I received an SMS stating that if I do not cancel, the full amount will be charged automatically. This is misleading and unfair because the app gives me no option to cancel, yet warns that a payment will be taken.
I am requesting that this issue be resolved immediately. I should either be able to cancel my subscription within the trial period or receive confirmation that no money will be charged. Customers should not be trapped into payments they did not agree to.
I decided to upgrade to a higher plan in the Kahoot app, thinking I would pay the monthly rate of ₺48 and that I could cancel anytime. Instead, the app immediately charged me the full 12-month amount of ₺580 without proper notice or confirmation. To make matters worse, there is no customer service ...
I signed up for the 7-day free trial on Kahoot, but during the process I was unexpectedly asked to provide a photo of my debit card. Shortly afterward, instead of a free trial, a full 1-year subscription fee was charged to my card. I submitted a refund request, and Kahoot informed me that the money...
On August 26, 2025, I attempted to sign up for the Kahoot Gold plan’s 1-week free trial. However, instead of a free trial, my credit card was immediately charged 7,233 TL. My account is registered with the email address m********@gmail.com.** I promptly contacted Kahoot customer support via email, ...
Before I started the CamScanner trial, it clearly said the first 3 days were free and no payment would be taken during that period. Trusting that information, I activated the trial, but on the very first day, I tried to cancel—and still, CamScanner charged me anyway. This is misleading and feels li...
My child started a trial subscription in the Kahoot app on Monday. By Sunday morning, I woke up to a text message from my bank stating that ₺5,990 had been withdrawn from my account. The app processed this payment without sending me any prior notification or confirmation. I have never logged into t...
Comments